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Product Trust Platform — Expansion for Existing Customers

You are already on the Product Trust Platform.
Here is what connecting the second layer looks like.

For organisations live on AstraLabel or AstraTrace: adding the complementary product connects supply chain data and product information on the same governed infrastructure. The intelligence that emerges is available only at that intersection.

Existing customers onlyNo new integration requiredSingle platform · One governance model

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Why expansion creates compounding value

Supply chain data and product information connected: what becomes visible that wasn't before

  • 01Shortage signals that correlate with labelling changes. When a label update is deployed across markets at the same time as a supply chain disruption in the same geography, the two events are connected — but only visible as connected when supply chain data and ePI data live on the same layer.
  • 02Distribution anomalies that surface before they reach quality teams. A product moving through the wrong distribution channel, or a cold-chain excursion correlating with a specific labelling batch — these anomalies are invisible when supply chain and product information data are siloed.
  • 03Regulatory submissions informed by current supply chain state. When the regulatory and supply chain teams see the same data layer, submissions and supply decisions can be coordinated in real time — rather than through asynchronous reporting cycles.

The expansion paths

Two directions — each with a clear value case

AstraLabel customer adding AstraTrace

You have structured ePI distribution in place. Adding AstraTrace connects your supply chain data — EPCIS events, distributor movements, inventory positions — to the same governed infrastructure. Shortage signals that correlate with product information events become visible. Health authority transparency expands from product information to supply chain state.

AstraTrace customer adding AstraLabel

You have continuously updated supply chain observability. Adding AstraLabel connects your product information layer — structured ePI, QR codes, global distribution — to the same infrastructure. Label update cycles become visible to your supply chain team. Regulatory and operational decisions can be made with the same data.

What expansion looks like operationally

One platform. One integration. One governance model.

No new onboarding process

You are already on the PTP infrastructure. Adding the second product does not require a new vendor qualification, a new quality agreement from scratch, or a new GxP validation exercise. The existing validation scope expands.

Same governance structure

The same contractual framework, the same data governance model, the same Swiss nonprofit structure that governs your current product relationship. No new vendor to manage.

Expansion pricing

Existing customers receive expansion pricing on the second Astra product. Contact us for the specific terms applicable to your account. Membership discount applies if applicable.

The network effect argument

Network intelligence compounds as participants connect.

The Product Trust Platform's value increases as more of the pharmaceutical ecosystem — manufacturers, distributors, health authorities — connects to the same data layer. Each additional participant makes the shortage signals more precise, the supply chain visibility more complete, and the regulatory transparency more meaningful.

This is the argument for shared infrastructure over proprietary point solutions: the intelligence that matters in pharmaceutical supply chains is a network property. It cannot be built by any single organisation alone.

Common questions

Frequently asked questions

How quickly can we expand to the second product?
For existing customers, the second product onboarding is significantly faster than the initial onboarding — typically 4–6 weeks rather than 1–2 months. The infrastructure and governance framework is already in place.
Do we need to re-do the vendor qualification process?
No. The expansion is treated as a scope extension under your existing PLA relationship. We will prepare an amendment to your existing agreement and an addendum to the validation documentation rather than starting the qualification process from scratch.
We are at contract renewal — is this the right time to discuss expansion?
Yes. The renewal conversation is the natural moment to discuss the expansion value case and agree the commercial terms for both products under a single updated agreement. Reach out and we will ensure Stefan is available for the renewal conversation.
We are a Patron member — does the 20% discount apply to the second product?
Yes. The Patron discount (20% on list pricing) applies to both AstraLabel and AstraTrace for Patron members.

Let us build the expansion proposal for your account specifically.

We will map out what the second product adds to your current PTP deployment, the commercial terms, and the implementation timeline — and send a proposal before the conversation.

Request an expansion proposal